Rosie vs AIVA (2026): AI receptionist for nail salons
You're in the middle of a fill when the shop line rings, and the caller is speaking Spanish. This page compares Rosie AI and AIVA for a nail salon in the United States, using only what each company has published, checked Nov 10, 2026. It's a fit note, not a ranking. AIVA answers callers in English only. Rosie's pricing page says English and Spanish on every call. That page does not name Vietnamese.
Contents · 11 sections
Rosie AI is the receptionist sold at heyrosie.com/pricing. People also search for it by the site name, HeyRosie. This article draws on that pricing page, the salon page at heyrosie.com/industries/salons, and the terms at heyrosie.com/legal/terms, each checked Nov 10, 2026. The terms page says it was last updated February 5, 2026. AIVA's figures come from bukkii.ai/pricing, checked the same day. For how AIVA works on a nail floor, see the nail salon page. An older Bukkii comparison, read October 28, 2026, couldn't read Rosie's answer to the overage question. The terms page we read on November 10 does spell out what happens. That older table is in AI receptionists for nail salons compared. For other monthly phone tools, see Dialzara vs AIVA, Goodcall vs AIVA, and My AI Front Desk (now Frontdesk) vs AIVA.
Comparison table
As of November 10, 2026. Rosie cells come from heyrosie.com/pricing, heyrosie.com/industries/salons, and heyrosie.com/legal/terms, checked Nov 10, 2026. AIVA cells come from bukkii.ai/pricing, checked the same day. Where a page didn't list a number, the cell says so.
| As of November 10, 2026 | Rosie | AIVA |
|---|---|---|
| Price | Professional $49/mo, 250 min, sends appointment links by text. Scale $149/mo, 1,000 min, books on the calendar, warm and live transfers, texts during the call. Growth $299/mo, 2,000 min, waterfall transfers, custom training. Annual billing says 2 months free. No annual dollar amount is printed. The page offers a 7-day free trial. That trial is Rosie's. | $200 one-time. No free trial, no monthly fee, no contract. After the included minutes and SMS, $0.35/min voice and $0.035/SMS. Packs never expire. |
| Minutes if you go over | The pricing accordion did not show an answer in the text we read. The terms, updated February 5, 2026, say minutes round up to the next 60 seconds, and going over automatically upgrades you to a higher plan. That higher plan stays until you downgrade. | No monthly plan to upgrade. 100 voice minutes and 1,500 SMS are included. After that, $0.35/min and $0.035/SMS. Packs never expire. |
| Booking calendar | Google Calendar and Calendly on Scale and higher, per the pricing FAQ. Professional sends a booking link by text. Zapier is on every plan. No Vagaro, Booksy, Fresha, or GlossGenius named on the pages we read. | Bukkii Calendar. This page does not claim AIVA writes into Vagaro, Booksy, Fresha, GlossGenius, or Square. Calendar does not answer the phone. |
| Languages callers hear | English and Spanish on every call, listed under all plans. Vietnamese is not named. | English only. Not Spanish, Vietnamese, Chinese, or Korean. |
| Transfers | The Professional card does not list transfers. Scale lists warm transfers and live call transfers. Growth adds waterfall transfers. | The pricing comparison table marks call transfer to human. It does not describe warm, live, or waterfall transfers. |
| Texts | Professional sends appointment links by text. Scale sends texts to callers during the call. All plans list email and text notifications for every call. Website texting is a $50/mo add-on: 25 conversations, then $1 each. | 1,500 SMS included, then $0.035/SMS. Included SMS cover post-booking texts. AIVA does not auto-text missed callers. |
| Salon fit | A monthly plan, Spanish on the phone, and Google Calendar or Calendly on Scale and above. The salons page names nail services. It is a spa and salon page, not a nail POS. | A US nail salon whose callers book in English, that will use Bukkii Calendar, and that wants to pay $200 one-time with no monthly AI fee. |
| Setup and phone number | The pricing FAQ says you keep your number and forward it. The terms say Rosie will host your established number or assign a forwarding number. | A dedicated number is included. You forward the shop's existing number. This page does not describe number porting. |
Price
Rosie sells the Rosie AI receptionist as monthly minute plans. On heyrosie.com/pricing, checked Nov 10, 2026, Professional is $49 a month for 250 minutes. That card is pitched at solo owners and small businesses that can't always pick up. It includes custom message taking for 2 scenarios, appointment links sent by text, automatic spam detection, and the website chat widget. Scale is $149 a month for 1,000 minutes, and the page marks it most popular. It has everything in Professional, plus custom message taking for 5 scenarios, booking directly on your calendar, warm transfers, live call transfers, and texts to callers during the call. Growth is $299 a month for 2,000 minutes. It has everything in Scale, plus unlimited message-taking scenarios, waterfall transfers, custom agent training (you upload training docs and policies), white-glove onboarding, and priority support.
The same page has a monthly/annual toggle. Annual billing says 2 months free, but the page doesn't print the annual dollar amount, so we won't invent one. Each plan card offers a 7-day free trial, and the bottom of the page says "7-day free trial. Cancel anytime." That trial is Rosie's. AIVA has no free trial. The visible FAQ asks whether you can cancel anytime, but the answer wasn't in the accordion text we could read. The terms, last updated February 5, 2026, say a subscription lasts 30 days and renews every 30 days unless it's cancelled or changed. The terms also describe a Custom Plan and say to contact Rosie for that offer. No Custom dollar amount is printed.
Under "all plans include," the pricing page lists native iOS and Android apps, 24/7 availability, handling multiple calls at once, training from your Google profile and website, a custom FAQ, 10 or more agent voices, a custom agent name and greeting, English and Spanish on every call, your choice of area code, call summaries, transcripts and recordings, email and text notifications for every call, and Zapier to connect to 1,000 or more apps. Website chat is listed as free with all plans. Website texting is a separate add-on at $50 a month, with 25 conversations included and $1 per additional conversation.
The salon page, checked the same day, says plans start at $49 a month. In a comparison with traditional answering services, that page says monthly plans are "under $0.20 per minute." That's Rosie's comparison claim on the salon page. What Rosie actually sells are the monthly buckets above.
AIVA, on bukkii.ai/pricing the same day, is $200 one-time. No free trial, no monthly fee, no contract. That one payment covers a dedicated number, training on your menu and policies, calendar setup, and call forwarding, plus 100 voice minutes and 1,500 SMS. After that, voice is $0.35 a minute and SMS is $0.035. Packs never expire. Get AIVA — $200. Hear her at (215) 791-6766.
Bukkii Calendar is a separate product, and it does not answer the phone. Calendar is free for up to 3 staff and includes the booking website. The $20-a-month plan adds unlimited staff and customers, plus Reserve with Google. Email reminders come with the $20 plan. Reserve with Google is not on the free plan.
Minutes and overage
The pricing page asks, "What happens if I go over my minutes?" On November 10, 2026, that accordion didn't include an answer in the text we could read. The terms page does. Section 3(c) of heyrosie.com/legal/terms, last updated February 5, 2026 and checked Nov 10, 2026, says Services Minutes are billed in 60-second increments, with calls rounded up to the next 60-second mark. The clock starts when the caller connects with the AI receptionist and stops when the call disconnects. It's on the subscriber to keep an eye on usage in the account.
The same section says that if minutes used in a month exceed the current plan, Rosie will automatically upgrade the subscriber to a higher plan to cover the extra minutes. The subscription then stays on that higher plan until the subscriber downgrades as the terms allow. A separate fees clause says subscription changes that add fees take effect immediately and apply to the current monthly billing period and at least the next two consecutive billing periods. A change that lowers fees starts on the first day of the next monthly billing period. The terms don't walk through a worked example of how the automatic upgrade and the two-period clause fit together, so check the current terms before you assume you can drop back the same day. The terms also say an SMS Features add-on charges an overage fee for extra SMS conversations, and that the fee is posted when you subscribe. This page doesn't print a number for that terms-page SMS overage. The $1 figure above is the website-texting line from the pricing page.
AIVA has no monthly AI plan to upgrade. After the included 100 voice minutes and 1,500 SMS, voice is $0.35 a minute and SMS is $0.035. Packs never expire.
Booking calendar
On a nail floor, the appointment has to land somewhere. Scale's card, checked Nov 10, 2026, says Rosie books appointments directly on your calendar. Growth includes everything in Scale, so that line carries up. Professional's card doesn't say that. It says Rosie sends appointment links by text. The pricing-page FAQ says Rosie integrates directly with Google Calendar and Calendly, checks availability, offers times, and creates the event in the calendar. It says calendar integrations are on the Scale plan and higher, and that Professional, and any plan below it, can still use text-a-link scheduling. The FAQ doesn't name Vagaro, Booksy, Fresha, GlossGenius, or Square. Zapier is on every plan as a connector to other apps, but that's not the same as a named nail booking system. This page does not claim that Rosie writes a gel set or a fill into Vagaro or Booksy.
AIVA books on Bukkii Calendar. This page does not claim that AIVA writes appointments into Vagaro, Booksy, Fresha, GlossGenius, or Square. The nail menu, chair setup, and forwarding are covered on the nail salon page. Calendar does not answer the phone. The free plan is $0 for up to 3 staff and includes the booking website. The $20 plan adds unlimited staff and customers, plus Reserve with Google. Email reminders come with the $20 plan.
Languages callers hear
AIVA answers callers in English only. AIVA does not answer callers in Spanish, Vietnamese, Chinese, or Korean. You can read this page in Spanish or Vietnamese, but the voice on the phone stays English. If a caller needs Spanish or Vietnamese, AIVA is the wrong tool for that call.
Rosie's pricing page, checked Nov 10, 2026, lists "English & Spanish on every call" under what all plans include, Professional included. The salon page doesn't add Vietnamese, Chinese, or Korean. So that bilingual line isn't a promise of Vietnamese on the phone. If your shop needs Vietnamese, this page can't confirm that Rosie offers it.
Transfers
The Professional card doesn't list a transfer. Scale lists two. Warm transfers mean Rosie briefs your team before connecting the call. Live call transfers mean an instant connect when needed. Growth adds waterfall transfers: Rosie tries multiple numbers until someone picks up. Those descriptions are on the plan cards we read on November 10, 2026. They're a software handoff to numbers you provide, not a person sitting at the nail desk.
AIVA's pricing page, checked the same day, marks "Call transfer to human" in the AI Receptionist column of the comparison table. It also marks intelligent staff routing. The page doesn't describe a warm brief, a live connect, or a waterfall across several numbers. The setup the pricing FAQ describes is call forwarding from the shop's existing number to a dedicated number. If you need the transfer style printed on the Scale or Growth card, Rosie lists it and AIVA's pricing page does not.
Texts
Professional includes sending appointment links by text. Scale includes that and adds texts to callers during the call. All plans also list email and text notifications for every call, alongside summaries, transcripts, and recordings. That line reads as a notice to the business after a call, which is different from texting the caller. Website chat is free with all plans. Website texting is $50 a month for 25 conversations, then $1 per extra conversation. The terms say the subscriber sets up the SMS, whether that's a link, directions, or a promotion, and that the subscriber is responsible for consent and for the content of those messages.
AIVA includes 1,500 SMS, then $0.035 per SMS. Those included messages cover post-booking texts. AIVA does not auto-text missed callers. Packs never expire.
Salon fit
heyrosie.com/industries/salons is a spa and salon page, checked Nov 10, 2026. It mentions nail services, a last-minute mani-pedi, and a last-minute nail appointment, alongside haircuts, facials, and massage. The FAQ on that page says Rosie can answer questions about facials, massages, haircuts, and color. It says pricing estimates are on the Growth plan, and that other plans can give general pricing from the FAQ you provide. When a caller asks for a particular stylist, the page says Rosie asks for the preference and sends an appointment link for that professional. That's a link, which matches Professional's text-a-link line. It isn't a claim that Professional writes into a nail point of sale. The page also says a free consultation is offered once you sign up. Separately, Growth's card lists white-glove onboarding with a dedicated specialist.
Rosie suits an owner who wants Spanish-speaking callers handled, a monthly minute plan, or booking on Google Calendar or Calendly. On the pages we read, Spanish is on every plan. Calendar booking and the warm and live transfers start on Scale. Waterfall transfers and uploaded custom training start on Growth. AIVA fits a nail salon in the United States whose callers can book in English, that will keep appointments on Bukkii Calendar, and whose owner would rather pay $200 one-time than a monthly AI fee. The $200 payment includes training on your menu and policies. AIVA does not answer in Spanish or Vietnamese. Calendar does not answer the phone.
A few other tools are worth a look, though we won't reprint their price tables here. Each of those posts has its own read date. Dialzara vs AIVA, Goodcall vs AIVA, and My AI Front Desk (now Frontdesk) vs AIVA are the head-to-heads. The wider table, including Fresha AI Concierge and the AI add-ons inside Booksy, GlossGenius, and Vagaro, is AI receptionists for nail salons compared. Fresha AI Concierge stays inside Fresha's booking system, which is also why it shows up in Fresha alternative.
Setup and phone number
Rosie's pricing FAQ, checked Nov 10, 2026, says you can keep your existing business number and that Rosie walks you through call forwarding on your current phone system. The same page says every plan lets you pick your area code. The salon page says there's no need to change your existing number: you just forward calls to Rosie. A FAQ on that page says Rosie creates a phone number when you sign up, and you forward to it. It also says Google Voice can be linked. The terms, section 2(d), say that when you subscribe, Rosie will host your established telephone number or assign you a forwarding number, and that Rosie may release or reassign numbers not ported back within three months after the subscription ends. The pricing FAQ we read describes forwarding, while the terms also describe hosting an established number. Check with Rosie which path your phone system will use.
AIVA's setup is call forwarding from the shop's existing number. The $200 payment includes a dedicated number, training on your menu and policies, calendar setup, and that forwarding. The number on your door and on Google stays with your phone company. This page does not describe number porting for AIVA.
Final verdict
Based on the pages we read on November 10, 2026, here's who each product suits. It's not a ranking.
Rosie is the better fit if you want English and Spanish on the call, a monthly minute plan, and either a texted booking link on Professional or Google Calendar and Calendly on Scale and above. Warm and live transfers are on the Scale card. Waterfall transfers are on the Growth card. AIVA answers callers in English only, and AIVA's pricing page doesn't describe those transfer styles.
AIVA is the Rosie AI alternative that fits if you run a nail salon in the United States, your callers can book in English, you want appointments on Bukkii Calendar, and you'd rather pay $200 one-time than a monthly AI fee. Get started. Both cards are on the pricing page. If you go over Rosie's minutes, the terms say the plan upgrades automatically and stays there until you downgrade. AIVA has no monthly plan to upgrade. After the included minutes, voice is $0.35 a minute, and packs never expire.
If your book has to stay in Vagaro, Booksy, Fresha, or GlossGenius, the Rosie pages we read don't name those platforms, and this page doesn't claim that AIVA writes into them either. If you need to keep the shop number, Rosie's pricing FAQ describes forwarding, and the terms also mention hosting an established number. AIVA's setup on this page is forwarding only.
FAQ
How does Rosie charge, as of November 2026?
Rosie AI's pricing page, checked Nov 10, 2026, lists Professional at $49 a month for 250 minutes, Scale at $149 a month for 1,000 minutes, and Growth at $299 a month for 2,000 minutes. The same page offers annual billing with 2 months free but doesn't print the annual dollar amount. It also offers a 7-day free trial. That trial is Rosie's. AIVA has no free trial. The terms page, last updated February 5, 2026 and checked the same day, says the subscription lasts 30 days and renews every 30 days unless it's cancelled or changed. It also describes a Custom Plan and says to contact Rosie for that price.
What happens if a salon goes over Rosie's minutes?
The pricing page asks what happens if you go over your minutes, but the answer wasn't in the accordion text we could read on November 10, 2026. The terms page, last updated February 5, 2026 and checked that day, says minutes are billed in 60-second increments and calls are rounded up. If minutes used in a month exceed the plan, Rosie automatically upgrades the subscriber to a higher plan, and the subscription stays on that higher plan until the subscriber downgrades. A separate clause says changes that add fees apply to the current billing period and at least the next two billing periods, and that a downgrade starts on the first day of the next monthly billing period. The terms don't give a worked example of how those pieces fit together, so check the current terms. AIVA has no monthly plan to upgrade. After the included 100 voice minutes and 1,500 SMS, voice is $0.35 a minute and SMS is $0.035. Packs never expire.
What does AIVA cost?
AIVA is $200 one-time. There's no free trial, no monthly fee, and no contract. The payment includes a dedicated number, training on your menu and policies, calendar setup, and call forwarding, plus 100 voice minutes and 1,500 SMS. After that, voice is $0.35 per minute and SMS is $0.035. Packs never expire. These figures are from bukkii.ai/pricing on November 10, 2026.
Does AIVA answer callers in Spanish or Vietnamese?
No. AIVA answers callers in English only. AIVA does not answer callers in Spanish, Vietnamese, Chinese, or Korean. You can read this page in Spanish or Vietnamese, but the voice on the phone stays English. Rosie's pricing page, checked Nov 10, 2026, says English and Spanish on every call, on every plan. That page does not name Vietnamese.
Does Rosie book into Vagaro or a nail book?
Rosie's pricing-page FAQ, checked Nov 10, 2026, says Rosie integrates with Google Calendar and Calendly, and that calendar booking is on the Scale plan and higher. Professional sends a booking link by text. Those pages don't name Vagaro, Booksy, Fresha, or GlossGenius. Zapier is listed on every plan as a connector to other apps. AIVA books on Bukkii Calendar. This page does not claim that AIVA writes appointments into Vagaro, Booksy, Fresha, GlossGenius, or Square.
Who does Rosie suit better, and who does AIVA suit better?
Rosie suits an owner who wants Spanish-speaking callers handled, a monthly plan, or booking on Google Calendar or Calendly. AIVA suits a US nail salon whose callers can book in English, that will keep its book on Bukkii Calendar, and that wants to pay $200 one-time with no monthly AI fee.
Can I keep the shop number?
Rosie's pricing-page FAQ, checked Nov 10, 2026, says you can keep your existing business number and that Rosie walks you through call forwarding. The terms, last updated February 5, 2026, say Rosie will host your established telephone number or assign a forwarding number, and they mention numbers not ported back after cancellation. With AIVA, you forward the shop's existing number to a dedicated number included in the $200 payment. This page does not describe number porting for AIVA.
Does Bukkii Calendar answer the phone?
No. Bukkii Calendar does not answer the phone. Calendar is free for up to 3 staff and includes the booking website. The $20-a-month plan adds unlimited staff and customers, plus Reserve with Google. Email reminders come with the $20 plan. Reserve with Google is not on the free plan.
