1
Tap phone number
Customer enters their phone. Tablet looks up the CRM, greets them by name, shows their last visit (e.g. "Last gel mani with Tina, Apr 18 — book the same?").
Check-in App
Replace your front desk with a $329 iPad.
A self-service tablet that handles walk-ins, scheduled arrivals, wait times, and tech assignments — without anyone touching the front desk. Included with AI Assistant plans and up.
Works on any iPad or Android tablet · No App Store install required
The flow
From walk-in to chair in 90 seconds.
2
Confirm service
Same as last time, or pick a different one from the menu. Customer sees the price and estimated wait. One tap to confirm.
3
AIVA pings the tech
Push notification to the assigned tech's phone: "Lisa is here for gel mani — chair 3, 12 min." Customer sees their estimated wait + position in queue.
Auto-assignment
The right tech, with the right skill, in the right chair.
The tablet doesn't just add customers to a list — it figures out who should take them. It checks who the customer prefers, which technicians can do that service, and who's been waiting the longest for a new customer. No one gets buried with back-to-back walk-ins.
- Respects customer preferences — if Lisa always books with Tina, AIVA waits for Tina
- Right service match — only technicians who can do that service are considered
- Fair for your team — no one gets stuck with all the walk-ins; it rotates evenly
- Easy to decline — tech taps "Pass" and AIVA quietly reassigns, no drama
Routing decision · 2:14 PM
Walk-in: Linh · gel mani + nail art
Eligible: Tina (preferred ✓), Mai (skill ✓), Anna (skill ✗ no nail art)
Tina busy until 2:35 (current chair), Mai free now
→ Wait for preferred (Tina, 21 min) — confirmed by Linh
Wait-time accuracy
"~12 minutes" actually means 12 minutes.
Most check-in systems just guess "10-15 minutes." We calculate the real wait based on who's currently in the chair, how long that service actually takes, and how many people are ahead. Across 84,000 check-ins, our estimates are accurate to within 3 minutes 91% of the time.
- Updates every minute as the day changes
- Includes time to clean up between clients — so the estimate is realistic
- Accounts for everyone in line ahead of the customer
- If a technician is running late, the customer gets a heads-up text automatically
Wait-time accuracy · 30 days
±3 min
accurate 91% of the time, across 84,127 check-ins.
−10m−5mon time+5m+10m
Tech notifications
Your team gets pinged on their phone — not the back-room TV.
No more yelling across the salon. Tina's phone buzzes with the customer's name, what service they want, and any notes from past visits. She approves with one tap — or passes it to someone else.
- Works on iPhone and Android — no special device needed
- Shows the customer's name, service, and notes from past visits
- One-tap response: Accept, Pass to someone else, or Running a few minutes late
- Heads-up notification 2 minutes before a scheduled appointment arrives
- Technicians can silence notifications during their lunch break
📱 Push · iOS lock screen
Bukkii Tech2:14 PMWalk-in: Linh
Gel mani + nail art · ~21 min wait · last visited Apr 18 · prefers natural pink
Public queue display
Optional waiting-room TV that customers can see.
If you have a TV in your waiting area, show customers where they are in line. They can see "You're 3rd, about 21 minutes" without having to ask — which means fewer interruptions for your staff and less anxiety for customers.
- Works on any TV, tablet, or Chromecast — just open a web link
- Shows first name and last initial only — customer privacy protected
- Updates automatically as the queue moves
- Add your logo and colors so it matches your salon's look
Hardware
Use any tablet you already have
No proprietary kiosk, no $2,000 enterprise hardware. Just a tablet and Wi-Fi.
iPad (recommended)
iPad 10.2" ($329 at Apple) + counter stand ($35). iPadOS 14+ required. Full feature support including Apple Pay for tips.
Android tablet
Any tablet on Android 9+. Samsung Galaxy Tab A9 ($150) is a popular budget option. Google Pay supported for tips.
PC + touchscreen monitor
Any browser-capable PC with a touchscreen works. Useful if you already have a salon POS station.
No App Store / Play Store install — the app is a Progressive Web App. Add to home screen, set as kiosk mode, done.
Check-in FAQ
Common questions
Any iPad (iPadOS 14+) or Android tablet (Android 9+) with Wi-Fi. We recommend a 10.2" iPad ($329 at Apple) with a wall mount or a counter stand. The Bukkii Check-in App is a Progressive Web App — no App Store install required. Just open the URL we give you in Safari/Chrome and add to home screen.
Phone number, three-digit confirmation. Customer types their phone, the tablet shows the last 4 digits matching a CRM record, and asks them to confirm "Lisa T.?" If yes, they're checked in. If no match, the tablet asks for first name and they're added as a new customer.
Yes — that's a primary use case. The tablet shows estimated wait time (based on actual queue position + average service duration), the customer confirms, and AIVA assigns the next available tech with the right skill. The tech gets a push: "Lisa walked in for a gel mani — your chair, 12 min."
If a customer with a scheduled appointment checks in, the tablet greets them by name, confirms the booked tech and time, and pings the tech: "Lisa is here for her 1:30 PM gel mani." If they're early, the tablet shows their wait time.
Optionally, you can mount a second screen (TV in the waiting area) showing the current queue: "Now serving: Lisa with Tina · Next: Mai with Tony (8 min wait)." Updates in real-time. Customer privacy: only first name + last initial.
Yes — at checkout (separate from check-in). After service, customer taps the tablet to pay; default tip presets are 18% / 20% / 25% / custom. Funds go to your Stripe account, then split per your tip-distribution rules.